AT&T will pay $5.25 million fine for 911 outages

The FCC said today that it had settled its investigation into two 911 outages experienced by AT&T customers last year. On March 8th, AT&T wireless phone customers using Voice over LTE weren't able to connect to 911, an issue that lasted around five hours and affected 12,600 people. Then again on May 1st of last year, a second outage, lasting just over 45 minutes, prevented 2,600 911 calls from going through. Planned network changes were the source of the problem, inadvertently interfering with AT&T's 911 call routing. The FCC also said that the company "failed to quickly, clearly and fully notify all affected 911 call centers" following the March outage.

AT&T will pay a $5.25 million fine and must put systems into place that will reduce the likelihood that such outages occur again. It will also have to develop better processes for notifying emergency call centers of future outages and file regular compliance reports with the FCC. "Such preventable outages are unacceptable," the FCC said in a statement. "Robust and reliable 911 service is a national priority, as repeatedly expressed by both Congress and the commission. Carriers have a responsibility to both prevent outages and, if they do take place, quickly inform the commission and affected 911 call centers."

Source: FCC (1), (2)



via Engadget RSS Feed https://ift.tt/2lJKKIW
RSS Feed

If New feed item from http://www.engadget.com/rss-full.xml, then send me

IFTTT

Comments

Post a Comment

Popular posts from this blog

Evernote cuts staff as user growth stalls

Image
Note-taking app Evernote has fallen on hard times of late, culminating in its latest spate of job cuts impacting 15 percent of its workforce (54 employees). CEO Chris O' Neil -- an ex-Googler who took the reins in 2015 -- announced the firings at an all-hands meeting earlier today, reports TechCrunch . In a message on the Evernote blog , O' Neill admitted he'd set "incredibly aggressive goals" for the company in 2018. He continued: "Going forward, we are streamlining certain functions, like sales, so we can continue to speed up and scale others, like product development and engineering." The layoffs follow an exec exodus just weeks ago and the company's recent brand refresh (complete with a refined logo and wordmark). But critics are more concerned about its product, especially the free tier, which they claim lacks the perks to...
Read more

The best air conditioner

Image
By Liam McCabe This post was done in partnership with Wirecutter . When readers choose to buy Wirecutter's independently chosen editorial picks, it may earn affiliate commissions that support its work. Read the full article here . After six summers of researching, testing, and recommending window air conditioners, we've learned that quiet and affordable ACs make most people the happiest—and we think the LG LW8016ER will fit the bill in most rooms. This 8,000 Btu unit cools as efficiently and effectively as any model with an equal Btu rating, and runs at a lower volume and deeper pitch than others at this price. Little extra features like a fresh-air vent, two-axis fan blades, and a removable drain plug help set it apart, too. The LG LW8016ER is a top choice for an office or den, and some people will find it quiet enough for a bedroom, too. If our main pic...
Read more

We won't see a 'universal' vape oil cartridge anytime soon

Image
Pre-loaded cartridges of cannabis concentrate are currently among the most popular means of consumption, and for good reason. They're discreet to use and easy to handle, a far cry from the dark days of 2016 when we had to dribble hash oil or load wax into narrow-mouthed vape pens by hand. But, frustratingly, an ever increasing number of oil cartridge manufacturers employ one-off design standards so that their products won't work with those of their competitors, thereby locking customers into proprietary ecosystems. We've already seen this with nicotine vaporizers -- which has a seen a massive rise in "pod systems" in the last few years, each outfitted with a unique canister and battery built to be incompatible with those of their competition. Is it too late for the burgeoning cannabis industry to set a universal standard for their product designs? ...
Read more