The only thing Equifax's new credit app locks is itself
Equifax still appears to have trouble wrapping its head around the concept of trustworthy software following its massive security breach . The company has launched its promised free credit report locking service, Lock & Alert, but there's one overriding problem: at least initially, the mobile app associated with it doesn't appear to work. The New York Times and Ars Technica both report pervasive problems with the app, ranging from the basic login to... you know, locking your credit report. In the NYT 's case, the tester gave up after the locking attempt stalled five times in a row. A company spokesperson told the NYT that it hadn't heard of widespread issues, but did say it was working on "isolated problems." It's a good thing the company has extended free credit freezes until June 30th, then. You can go the more traditional route until Equifax has (hopefully) sorted things out. The one consolation: Equifax is avoiding one of the legal mista...