United is tightening its policy on emotional support animals


Citing a substantial increase in the number of passengers bringing emotional support animals on its flights, as well as an increase in incidents, United Airlines announced Thursday it’s tightening the rules on bringing such animals on planes.

Starting March 1st, United will require passengers with emotional support animals to provide evidence the animal has “been trained to behave properly in a public setting and acknowledge responsibility for the animal’s behavior,” as well as proof of vaccination from a veterinarian. This is in addition to providing 48 hours’ notice to the airline and an enhanced letter for the passenger from a medical professional. There are no changes in United’s policy for service animals.

“Year-over-year, we have...

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