Tesla will perform most collision repairs 'in-house'

As mainstream as Tesla has become, its repair process is still far more drawn out than what you'd expect from a conventional. It's not unheard-of for owners to wait weeks or even months for a working vehicle after a crash. That's about to change, according to Elon Musk. Tesla now plans to conduct most collision-related repairs "in-house" instead of farming them out to third parties, which often have to order parts and often aren't very familiar with Tesla's lineup. There are already some repairs that finish within 24 hours, Musk added, with plans for same-day and even one-hour repairs.

Don't expect to see a huge improvement in the immediate future. Musk noted that Tesla is still caught up in weeks of "insane car delivery logistics" as it rushes to sell as many EVs as possible. The company will shift its priority to service and parts once things cool down, he said.

Tesla has been placing some added priority on support by launching more service centers. This may be more important in the long run, though. Now that Tesla is producing large volumes of cars, it has to focus more on keeping existing customers, not just attracting new ones. That means pleasing owners worried they might have to go without their EVs for extended periods.

Source: Elon Musk (Twitter 1), (2), (3)



via Engadget RSS Feed https://ift.tt/2OsY2X1
RSS Feed

If New feed item from http://www.engadget.com/rss-full.xml, then send me


Unsubscribe from these notifications or sign in to manage your Email Applets.

IFTTT

Comments

Post a Comment

Popular posts from this blog

Evernote cuts staff as user growth stalls

Image
Note-taking app Evernote has fallen on hard times of late, culminating in its latest spate of job cuts impacting 15 percent of its workforce (54 employees). CEO Chris O' Neil -- an ex-Googler who took the reins in 2015 -- announced the firings at an all-hands meeting earlier today, reports TechCrunch . In a message on the Evernote blog , O' Neill admitted he'd set "incredibly aggressive goals" for the company in 2018. He continued: "Going forward, we are streamlining certain functions, like sales, so we can continue to speed up and scale others, like product development and engineering." The layoffs follow an exec exodus just weeks ago and the company's recent brand refresh (complete with a refined logo and wordmark). But critics are more concerned about its product, especially the free tier, which they claim lacks the perks to...
Read more

The best air conditioner

Image
By Liam McCabe This post was done in partnership with Wirecutter . When readers choose to buy Wirecutter's independently chosen editorial picks, it may earn affiliate commissions that support its work. Read the full article here . After six summers of researching, testing, and recommending window air conditioners, we've learned that quiet and affordable ACs make most people the happiest—and we think the LG LW8016ER will fit the bill in most rooms. This 8,000 Btu unit cools as efficiently and effectively as any model with an equal Btu rating, and runs at a lower volume and deeper pitch than others at this price. Little extra features like a fresh-air vent, two-axis fan blades, and a removable drain plug help set it apart, too. The LG LW8016ER is a top choice for an office or den, and some people will find it quiet enough for a bedroom, too. If our main pic...
Read more

We won't see a 'universal' vape oil cartridge anytime soon

Image
Pre-loaded cartridges of cannabis concentrate are currently among the most popular means of consumption, and for good reason. They're discreet to use and easy to handle, a far cry from the dark days of 2016 when we had to dribble hash oil or load wax into narrow-mouthed vape pens by hand. But, frustratingly, an ever increasing number of oil cartridge manufacturers employ one-off design standards so that their products won't work with those of their competitors, thereby locking customers into proprietary ecosystems. We've already seen this with nicotine vaporizers -- which has a seen a massive rise in "pod systems" in the last few years, each outfitted with a unique canister and battery built to be incompatible with those of their competition. Is it too late for the burgeoning cannabis industry to set a universal standard for their product designs? ...
Read more