Airlines are mistakenly stopping approved smart luggage from being carried on flights


Last month, many major airlines enacted a ban on “smart luggage” with non-removable lithium-ion batteries. However, according to Steph Korey, the CEO of luggage company Away, airlines have been prohibiting smart luggage even if it has a removable battery and should be allowed under the new policy.

In an internal email sent the Away team, Korey says there has been confusion with airlines as to which bags are and are not allowed. “Some airline employees have prohibited passengers from carrying on their carry-ons with the battery inside,” she writes. “Unfortunately, this isn’t just a few isolated incidents — over the past several weeks, we have heard from hundreds of customers regarding incidents where airline employees have made it clear...

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via The Verge - Tech Posts "http://ift.tt/2EPnBgN"

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