MoviePass test reactivates accounts if users don't opt out

Former MoviePass subscribers who thought they were able to evade the company's previous attempts at reactivating accounts without consent may want to check their emails. According to various social media posts on Twitter and Reddit, the beleaguered company has been sending out letters telling inactive users that their subscriptions will be restored unless they opt out of a test. The letters said the recipients had been chosen to be "part of a select test group" who can use their accounts to see one movie per day again starting on October 5th.

That might sound great for fans of the one-movie-a-day scheme, except the recipients weren't even given a choice. If they don't opt out by October 4th, 9PM ET, then the credit card MoviePass has on file will automatically be charged $10 on a monthly basis again. That part could be easy to miss for those who only skim their emails, especially if they know that they already unsubscribed long ago. In the case of Caroline Moss, who was one of the recipients, she had already deleted the app and canceled her recurring subscription via credit card last month.

The company has been fighting a losing battle to stay alive with what little money it has left over the past few months. It slashed its plan to include three movies per month instead of one-per-day, which a lot of critics always thought was unsustainable anyway. Plus, it now limits remaining subscribers choices to small selections of movies and showtimes. It didn't come as a surprise when a lot people who originally bought subscriptions when the company started giving members access to one film per day thought it best to cancel. Unfortunately, MoviePass seems to be willing to implement some questionable business practices in order to bring them back.

Source: Caroline Moss (Twitter), Reddit



via Engadget RSS Feed https://ift.tt/2QgzvF9
RSS Feed

If New feed item from http://www.engadget.com/rss-full.xml, then send me


Unsubscribe from these notifications or sign in to manage your Email Applets.

IFTTT

Comments

Post a Comment

Popular posts from this blog

Evernote cuts staff as user growth stalls

Image
Note-taking app Evernote has fallen on hard times of late, culminating in its latest spate of job cuts impacting 15 percent of its workforce (54 employees). CEO Chris O' Neil -- an ex-Googler who took the reins in 2015 -- announced the firings at an all-hands meeting earlier today, reports TechCrunch . In a message on the Evernote blog , O' Neill admitted he'd set "incredibly aggressive goals" for the company in 2018. He continued: "Going forward, we are streamlining certain functions, like sales, so we can continue to speed up and scale others, like product development and engineering." The layoffs follow an exec exodus just weeks ago and the company's recent brand refresh (complete with a refined logo and wordmark). But critics are more concerned about its product, especially the free tier, which they claim lacks the perks to...
Read more

The best air conditioner

Image
By Liam McCabe This post was done in partnership with Wirecutter . When readers choose to buy Wirecutter's independently chosen editorial picks, it may earn affiliate commissions that support its work. Read the full article here . After six summers of researching, testing, and recommending window air conditioners, we've learned that quiet and affordable ACs make most people the happiest—and we think the LG LW8016ER will fit the bill in most rooms. This 8,000 Btu unit cools as efficiently and effectively as any model with an equal Btu rating, and runs at a lower volume and deeper pitch than others at this price. Little extra features like a fresh-air vent, two-axis fan blades, and a removable drain plug help set it apart, too. The LG LW8016ER is a top choice for an office or den, and some people will find it quiet enough for a bedroom, too. If our main pic...
Read more

We won't see a 'universal' vape oil cartridge anytime soon

Image
Pre-loaded cartridges of cannabis concentrate are currently among the most popular means of consumption, and for good reason. They're discreet to use and easy to handle, a far cry from the dark days of 2016 when we had to dribble hash oil or load wax into narrow-mouthed vape pens by hand. But, frustratingly, an ever increasing number of oil cartridge manufacturers employ one-off design standards so that their products won't work with those of their competitors, thereby locking customers into proprietary ecosystems. We've already seen this with nicotine vaporizers -- which has a seen a massive rise in "pod systems" in the last few years, each outfitted with a unique canister and battery built to be incompatible with those of their competition. Is it too late for the burgeoning cannabis industry to set a universal standard for their product designs? ...
Read more