Why Facebook banned Alex Jones — and Twitter didn’t

On one hand, we spent maybe too much time this week on the question of whether one person should lose access to his social media accounts. On the other hand, it's a question that illuminates some of the central tensions that led me to start this newsletter. How can social media be used to do harm? Can tech companies effectively rein in their worst users? Also, what the hell is Twitter's deal?

Will Oremus tries to answer the latter question with some reporting on what people inside Twitter are saying about Alex Jones. He offers a handful of theories on the company's paralyzed, contradictory stances on Infowars. First, there's Twitter's bias toward inaction on almost all things; second, there's its terror of being called partisan by...

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