The FCC explicitly bans unauthorized phone bill charges

The FCC has approved new rules expressly banning unauthorized charges on phone bills, a practice that was already illegal under federal law but never formally codified within the agency. It's the first time the commission is adopting an explicit rule.

The new rules ban unexpected phone bill charges, also known as "cramming" many services that a customer didn't ask for onto a bill. The rules also ban the practice of tricking a customer into switching phone carriers. From now on, if a company is found to have used deception to obtain your consent to switch carriers, your consent will be deemed invalid.

Changes are also being made to how third-party verification...

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